Privacy Policy
We respect the privacy of each user of www.OrovilleLuxuryHomes.com and any related sites we manage, whether you are beginning your real estate search, requesting information about a property, or contacting us for real estate services.
This Privacy Policy explains how we collect, use, protect, and share information that may identify an individual user, referred to as “Personal Information,” as well as information that does not personally identify you, referred to as “Non-Personal Information.”
By registering for, submitting information through, or using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not use this Site. We reserve the right to modify, revise, or update this Privacy Policy at any time. Your continued use of the Site after any changes are posted means you accept those changes.
Scope of this Privacy Policy
This Privacy Policy applies to your use of www.OrovilleLuxuryHomes.com and any related websites owned, managed, or controlled by The Select Group of Real Estate Companies, its affiliates, agents, or authorized representatives.
1. Collection and Use of Your Personal Information
We collect Personal Information when you voluntarily provide it through the Site. This may occur when you:
- Request information about a property
- Request to schedule a showing
- Ask us to help you buy or sell a home
- Submit a contact form
- Save a property search
- Request listing alerts or market updates
- Contact a real estate sales associate
- Share a listing with another person
- Register for communications, newsletters, or property updates
Personal Information may include your name, email address, phone number, property preferences, search criteria, message content, and any other information you choose to provide.
We use this information to respond to your inquiries, provide requested services, connect you with an appropriate real estate professional, send property information, improve the Site, and communicate with you about real estate-related services.
Requests to Find or List a Property and to Find a Sales Associate
If you submit a request through this Site to find a property, list a property, request a home valuation, schedule a showing, or contact a sales associate, you may be asked to provide Personal Information.
This information may be referred to a real estate sales associate, broker, relocation department, or other authorized representative so they can respond to your request. For example, if you ask to view homes in a specific area or request help selling your property, your information may be directed to a sales associate serving that market.
Contacting Us
If you contact us through the Site, we may collect the Personal Information you provide. Depending on the nature of your inquiry, your information may be retained by us, referred to a real estate sales associate, or sent to the appropriate department for review and response.
The information collected through contact forms is used only to respond to your inquiry, provide requested services, improve communication, and support the operation of the Site.
Sharing a Listing with a Friend
If you choose to share a listing with another person by email or through a sharing feature, you may be asked to provide that person’s email address. This information is used only to send the one-time referral or listing-sharing communication. We do not use that person’s email address for unrelated marketing purposes unless they separately choose to provide their information or register with the Site.
2. Collection of Non-Personal Information
Even if you do not submit Personal Information, we may collect Non-Personal Information about how visitors use the Site.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Internet service provider
- Pages visited
- Time spent on the Site
- Referring websites
- Search activity on the Site
- General geographic location
- Date and time of visits
This information does not personally identify you. We use Non-Personal Information to improve the Site, understand visitor behavior, enhance user experience, monitor performance, conduct internal research, and support marketing or advertising efforts.
Cookies
A cookie is a small data file that may be placed on your device when you visit a website. Cookies are commonly used to help websites function properly, remember user preferences, analyze traffic, and improve the user experience.
We may use cookies and similar technologies to:
- Remember your preferences
- Improve Site functionality
- Analyze Site traffic
- Understand how users interact with the Site
- Support advertising and remarketing efforts
- Help deliver relevant content
You may configure your browser to accept cookies, reject cookies, or notify you when cookies are being used. Each browser is different, so review your browser’s help settings for instructions. If you disable cookies, some parts of the Site may not function properly.
Analytics and Advertising
We may use third-party analytics providers, advertising networks, or service providers to help us understand Site usage and deliver relevant advertising. These providers may use cookies, pixels, tags, or similar technologies to collect information about your activity on this Site and other websites.
This information may be used to:
- Measure Site traffic
- Improve advertising performance
- Show relevant real estate-related ads
- Understand user engagement
- Provide aggregated reporting
Third-party providers may collect information directly through their own technologies and may have their own privacy policies governing their use of that information.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Provide property information
- Connect you with real estate professionals
- Schedule showings
- Send saved searches or listing alerts
- Provide market updates
- Improve the Site and user experience
- Maintain Site security
- Analyze traffic and performance
- Support advertising and marketing efforts
- Comply with applicable legal obligations
We do not use your Personal Information for purposes unrelated to the services you request unless permitted by law or with your consent.
4. Sharing of Information
We may share Personal Information with:
- Real estate sales associates
- Brokers or brokerage-affiliated companies
- Relocation departments
- Website hosting providers
- IDX/search platform providers
- CRM and email marketing providers
- Analytics and advertising partners
- Service providers who help operate the Site
- Legal, regulatory, or compliance authorities when required
We do not sell your Personal Information in the traditional sense. However, some advertising or analytics technologies may be considered a “sale” or “sharing” under certain privacy laws. If applicable, you may have the right to opt out of such sharing.
5. Third-Party Websites
This Site may contain links to third-party websites, including property search platforms, social media sites, lender websites, escrow/title companies, or other real estate-related resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policy of any third-party website you visit.
6. Security
We take reasonable measures to protect the Personal Information submitted through the Site. However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee the absolute security of information submitted through the Site.
You should use caution when submitting sensitive information online.
7. Children’s Privacy
This Site is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take reasonable steps to delete that information.
8. California Privacy Rights
California residents may have certain privacy rights under applicable California privacy laws, including the right to know what Personal Information is collected, used, shared, or sold; the right to request deletion of certain Personal Information; the right to correct inaccurate Personal Information; and the right to opt out of certain uses of Personal Information where applicable.
To exercise a privacy request, please contact us using the contact information below.
We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your privacy rights.
9. Email Communications
If you provide your email address, we may use it to respond to your inquiry, send property information, provide listing updates, or share real estate-related communications.
You may opt out of marketing emails by following the unsubscribe instructions included in the email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send non-marketing communications related to your specific requests or transactions.
10. Data Retention
We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.